Feedback and Issues
Last Updated: 01 January, 2026
If you have had a experience which is below or has exceeded your expectations and would like to provide feedback, please make a member of staff aware as soon as possible. If there are any issues, we want to resolve them quickly so that you can enjoy the rest of your activities.
You can also use this form to:
- report an issue
- tell us about a service you’ve been unhappy with
- give us feedback
- make a suggestion about our services
We’ll then investigate and try our best to resolve it. Your feedback will help us continue to improve our services.
We do not usually respond directly to feedback or suggestions, however if we need more information we’ll aim to get in touch with you within 10 working days.